Senior Technology Solutions Professional

Profile

Description

The Senior Technology Solutions Professional devises an effective strategy for executing and delivering on IT business initiatives. The Senior Technology Solutions Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Technology Solutions Professional acts as a liaison and collaborates with the business, functional stakeholders and external partners to identify and deliver strategic enablement solutions. Represent general agents and digital partners as single point of contact for issue resolution, drive adoption of technology, and ensure a perfect partner experience. Partner with business areas to define business needs and help translate those needs into system scope and requirements documents. Lead cross functional projects as necessary. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Required Qualifications

Bachelor's degree

Demonstrated project management experience

Solid understanding of operations, technology, communications and processes

5 years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Master's degree

Project Management Institutes PMP certification

Experience IT system testing processes (SIT and/or UAT)

Additional Information

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com