Company name
Mvp Consulting Plus, Inc.
Location
Columbia, SC, United States
Employment Type
Contract
Industry
Engineering, It
Posted on
Apr 06, 2023
Profile
SC-10772-1
DAILY DUTIES / RESPONSIBILITIES: Effectively interact and communicate with peer to Director-level IT professionals.
Provide feedback to team regarding product issues, enhancements and new features.
Must have initiative, drive and be a self-starter.
Ability to ask pertinent questions of others.
Proactively seek to identify, communicate and implement process related improvements.
Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
Good customer skills, be attentive to detail, and responsive to customer tickets.
Troubleshoot and recommend technical solutions
Develop workaround solutions as appropriate.
Monitor and assess current systems and recommend hardware and software enhancements
Act as technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems
Diagnose and resolve problems related to hardware, software, or operator error, and resolve or repair
Escalate complex problems to other groups, Help Desk, or vendors for resolution or for support under maintenance agreements; oversee vendor work
Install, configure, test, monitor, and maintain system and application hardware, software, and peripherals for users; install and configure servers in collaboration with WAN group
Perform equipment and software upgrades
Lead and execute small projects
Maintain familiarity with current computer and network products
Adhere to corporate information security guidelines and promote information security among coworkers
Qualified candidate will be responsible performing root cause analysis/resolution.
Mentor and lead junior staff members.
Performs other duties and special projects as assigned
Network Engineer:
Required skills: MS SYSTEM CENTER - CONFIGURATION MANAGER (SCCM)
VDI
Experience in projects involving PCI/ NIST regulations, implementations and / or audits
change management
user access permissions and role based access controls
ACTIVE DIRECTORY
It network, virtual environments, database, and storage
local area network (LAN)
understanding of computer and network operating system fundamentals (e.g. operating systems, applications, storage, networking)
VIRTUAL LAN (VLAN)
VIRTUALIZATION
WINDOWS SERVER 2012 R2 / 2016
Organizational skills
verbal communication skills
Written communication skills
STIG HARDENING
VMware
Experience in projects involving Pub1075 regulations, implementations and / or audits
HYBRID CLOUD ARCHITECTURE
HYPERCONVERGED infrastructure
Shell Scripting
Required education/certifications: A Bachelor's degree in information technology systems, computer science, or related field and two (2) years of experience in information technology systems or related area, an Associate's degree in information technology systems, computer science, or related field and four (4) years of experience in information technology systems or related area, or a High School diploma/GED and six (6) years of experience in information technology systems or related area.
Preferred education/certifications: . Multiple Industry Certifications in field. MCP, MCSE,
Toll Free:
855-818-5109
Local:
518-218-1700
Map
& visit our office
Corporate - Albany NY
435 New Karner Rd, Ste 202
Albany NY 12205
Chicago
63E Lake Street, Ste 201
Chicago, IL 60601
Florida
17258 SE 121st Ave
Summerfield, FL 34491
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Company info
Mvp Consulting Plus, Inc.