Salesforce Solutions Architect

Profile

What We’re Looking For:

Are you ready to join a company that’s transforming the education landscape? At edX, we provide a platform that allows our College, University, and Business partners to serve world-class educational content to everyone, everywhere. Our customers are individual learners from around the world; our College, University, and Business partners who provide courses on our platform; and enterprise businesses who provide access to edX content to their workforce. As we continue to grow, we’re investing in operational excellence across the business. Your contributions on the IT team will help create a solid foundation of technology and data for executing our business vision and bringing education to learners across the world.

As the Salesforce Platform Architect, you will be part of the Business Systems team, designing and implementing Salesforce solutions to support edX go-to-market initiatives. You will build deep relationships with your stakeholders to understand both their processes and how their processes fit into the enterprise context. You will work cross-functionally with a team to research, develop, and implement enterprise-level best practices and solutions that will result in providing business users and leaders superior data for making better, faster business decisions. You’ll also coach colleagues on process management and improvement so as to build excellence and competency across the business.

Responsibilities Include, But Are Not Limited To:

Be part of the Salesforce administrator team reporting to Business Systems Manager

Spend 80% of your time designing and implementing solutions

Serve as an expert on how to use Salesforce, and other business systems, to operate the edX business efficiently and effectively

Develop solutions to support and improve business processes in alignment with IT strategy and architecture

Lead cross-functional projects to implement new integrations, processes, and technical solutions using Salesforce enterprise solutions

Contribute towards the prioritization, project planning, and ongoing activity management with the Salesforce administrator team, which includes both in-house and outsourced members

Build a deep understanding of company business processes, from the team level to the enterprise level

Identify and select best practices to document, optimize, and automate business processes across the business

Provide thought leadership and consultation to colleagues around the company in business process improvement

Things That Should Be In Your Background:

5 years of working on designing and implementing Salesforce solutions for Sales teams

3 years of project/change management experience

3 years of business analysis experience

2 years of experience working with Salesforce CPQ - experience with other top tier CPQ products can be considered

Big picture outlook combined with high attention to technical detail

Strong business/commercial acumen

An excellent understanding of what constitutes a good user experience

Experience with integration systems

Experience leading project teams and managing business stakeholders

Experience managing outsourced resources

Experience working in an Agile environment

Other Attributes That Will Help You In This Role:

An empathetic, thoughtful, and skilled professional who enjoys working with and building up others

Highly skilled at problem solving and critical thinking in a technical context

Highly skilled in systems-level and operational thinking

Highly organized and detail-oriented

Highly skilled at communicating, both written and verbally, with tact and empathy

Excited and able to learn and support new technologies

Taking ownership of your success

Open to taking on new responsibilities as the needs of the organization evolve

Continually learning new skills and developing your technical and business domain knowledge

About edX

edX is the education movement for restless learners. Together with our founding partners Harvard and MIT, we’ve brought together more than 38 million learners, the majority of top-ranked universities in the world, and industry-leading companies onto one online learning platform that supports learners at every stage. And we’re not stopping there—as a global nonprofit, we’re relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location.

About 2U, Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

Medical, dental, and vision coverage

Life insurance, disability and 401(k)

Unlimited snacks and drinks

Generous paid leave policies including unlimited PTO

Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

In Colorado, the anticipated base salary for this role is $100,000.00 with potential bonus eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.

To learn more, visit 2U.com. #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

Company info

2U, Inc
Website : http://2u.com