Customer Success Engineer

Profile

Who is Tenable?Tenable\u00AE is the Exposure Management company. 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 60 percent of the Fortune 500, 40 percent of the Global 2000, and large government agencies. Come be part of our journey!\u00A0What makes Tenable such a great place to work?\u00A0Ask a member of our team and they\u2019ll answer, \u201COur people!\u201D We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you\u2019re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!\u200BYour Role:Tenable is seeking a Customer Success Engineer to drive renewal business and customer upsell through technical expertise and positive customer experience. You will be partnering with Customer Success Managers and a strong team of peers to differentiate the Tenable solutions from our competitors, drive lifetime customers by reinforcing the unique business value they are looking for and, most importantly, establish raving fans of Tenable throughout your area of influence.Your Opportunity:Become an Exposure Management Subject Matter Expert and advisor to some of the world\u2019s largest organizations.Advise existing clients on best practices, discuss security challenges and business objectives, and ensure optimal customer experience and outcomes.Map Tenable\u2019s unique business value and differentiators to customer challenges and business drivers.Partner with like-minded peers across Tenable to build exceptionally strong teams and share knowledge.Influence product directions, make a difference, and be part of Tenable\u2019s growth and leadership in the ever faster-moving world of cyber exposure.\u00A0What you'll need:Prior experience working or studying in a security-related technical roleSkill and confidence in leading discussions at the technical level as well as the executive levelAbility to work cross-functionally within Tenable to bring together solutions for our customersA strong self-starter attitude and determination to winSolid teamwork skills, teamwork is everything at TenableSolid Interpersonal \u201Csmarts\u201DAnd Ideally:Experience with Tenable Products and/or other enterprise security technologiesBackground in customer-oriented problem solvingUnderstanding of Vulnerability Management and surrounding technologiesSolid foundational knowledge of TCP/IP and network security conceptsExperience with Enterprise-class operating systems at the security admin levelExperience with cloud computing infrastructures such as AWS, Azure, GCP, etc.Familiarity with API Scripting3+ years of IT/Security ExperienceBS in Computer Science or a related fieldGIAC, (ISC)\u00B2, CompTIA or other security-related certificationsIf you\u2019ve reached this point, and you\u2019re still not sure if you should apply\u2026..Just do it! We\u2019re human and we don\u2019t fit a perfect mold. Having diverse backgrounds, experiences and perspectives, that\u2019s a good thing! If you\u2019re coming from outside of the cyber industry - great! If you\u2019re looking to try something new - awesome! All we ask is you bring passion to all that you do, crave creativity and innovation, and embrace the hard work of gaining new skills and accepting big challenges.We\u2019re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.The base salary range for this position is $100,000.00 - $143,333.33 USD.\u00A0 Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. \u00A0 Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance.\u00A0 Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.

Company info

Tenable Inc.
Website : http://www.tenable.com