Classroom Tech Specialist Information Technology

Profile

Intra-Departmental Recruitment

Only current UM Employees* of Information Technology are eligible.

*Open to all employee types including Temporary Staff and Student Employees.

Information Technology (IT)

invites applications for a

Classroom Tech Specialist

to join their team. The Classroom Tech Specialist provides multimedia and video conferencing installation, maintenance and support services to the faculty, staff, and student users of audio/video instructional equipment located at UM. The position requires deep technical expertise and is responsible for researching, recommending, installing, and maintaining a wide range of technologies including computers, room control systems, audio mixers, microphones, document cameras, and other multimedia devices.

The Classroom Tech Specialist is expected to work independently and be proactive in keeping complex technical systems and A/V equipment operational through good record keeping, maintenance, and replacement. The Classroom Tech Specialist is responsible for providing information, training, and solutions to technical problems regarding UM installed A/V equipment. They are expected to provide excellent customer support, ticket tracking, and billing records.

Required Skills

A high degree of knowledge in:

Computer operating systems

Microsoft Office applications

Extron general programming

Web browsers

Multimedia and networking tools

Customer Service skills and focus

Supervisory and organizational skills

Ability to lift and carry computer/AV equipment (25-35 pounds), which requires mobility and physical demands.

The position requires the manual dexterity to take apart a computer and AV equipment to perform maintenance/repair, which requires mobility and physical demands.

Minimum Required Experience

Associate’s degree in a related field OR four (4) years of A/V technical work experience in higher education.

Preferred Qualifications

Experience working in higher education.

About IT

and UM

Information Technology provides leadership in identifying and delivering IT infrastructure, services and support for The University of Montana-Missoula, the four campuses of the multi-campus University of Montana, and the Montana University System. The mission and purpose of Classroom Technology Services is to provide technological presentation audio/video equipment and support for faculty, students, and staff of The University of Montana.

The University of Montana is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action

: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, please visit the links below.

University of Montana

Video: Mission First, People Always

UM on YouTube

Position Details

Position Title:

Computer Support Spec III

Position Number:

NEW

Department:

IT

Work Schedule:

Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year

Salary:

$21.99/hr

Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan

, email the

Compensation Department

Union Affiliation:

FOCUS-MFPE

Probationary Period:

Six months minimum

Benefits Include

Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference

Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:

References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing:

Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:

All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Company info

The University of Montana
Website : https://www.umt.edu