Company name
UNC Health Care System.
Location
Morrisville, NC, United States
Employment Type
Full-Time
Industry
It, Clinical Research
Posted on
Nov 06, 2020
Profile
HCS APPLICATION SYSTEMS ANALYST - RESEARCH - IT ANALYTICS','INF003BQ','!*!This position may
involve support of various hospitals and health care systems within the UNC
Health Care System, but will be employed by Rex Hospital, Inc. (this includes,
but is not limited to, for purposes of payroll, health benefits, retirement
options, and applicable policies)
HCS Application Systems Analyst for Research – IT Analytics
The Application Systems Analyst is a key contributor supporting
Research Application functions. Works with enterprise wide business
and IT management to understand and prioritize requirements. Solves
technical problems. Builds, tests, and maintains research functions
in Epic. Works under limited supervision.
Duties
Provides a high level of
technical support (development, testing, integration and implementation)
of applications and interfaces which deliver IT tools and support business
functions across the health system.Build, test, and maintain
solutions which support research and work in a highly integrated fashion
with other Epic teams including Registration and Scheduling, Hospital
Billing, Professional Billing, Ambulatory and Inpatient Clinical teams and
Health Information Management to ensure that changes align across
integrated applications. Participate in planning for
upgrades, patches, revisions and build and implement required changes
efficiently. Collaborate with
university-side IT teams to resolve issues involving research systems
(IRB, CTMS) interfaced to Epic.Develops and maintains clear,
understandable documentation to describe program development and
modification, as well as the troubleshooting process. Updates system and
support documentation as necessary to reflect changes to programs,
solutions, reports and interfaces.Updates management, customers
and others as appropriate on a timely basis regarding progress on assigned
tasks, projects and issues, via written or oral reports.Assists other IT teams with
selection and provides technical evaluation of products / tools to ensure
that the proposed solution adheres to enterprise-wide requirements, adapts
to new requirements and changing technologies in order to meet business
standardization protocols and objectives.Partners with billing teams to
support system level Integrated Billing office with research issues.Functions as a technical
consultant to the health system and maintains high service levels.
Participates in system wide initiatives to improve efficiency and reach
institutional goals and objectives.Coordinates small-scale
projects Participates in a 24/7 on-call
rotation for supporting assigned applications.
Preferred Qualifications
Licensure:
Certification in Epic Research
Clinical or Epic Research Billing preferred OR certification within
onboarding training period post employer-sponsored onsite Epic training.Certification in Epic MyChart
or EpicCare Ambulatory preferred.
Knowledge, Skills, and Abilities Preferred:
Academic research best
practices and regulatory guidelines.Experience with Epic Hospital
Billing or Professional Billing applications and knowledge of business
operations of hospital billing or professional billing departments
desirable. Experience with clinical trials
or other biomedical research in a hospital setting desirable. Experience with end user
training a plus.
General Skills:
Excellent analytical and
communication skills.Ability to work well in a team
environment.Highly responsive to internal
customers.Customer service excellence and
end-user training and support.Project management skills and
demonstrated ability to successfully manage multiple tasks simultaneously
Education Requirements:
Bachelor’s
degree in Computer Science, Information Systems Management or related field (or
equivalent combination of education, training and experience).
Licensure/Certification
Requirements:
No
licensure or certification required.
Professional Experience
Requirements:
If a
Bachelor's degree: Two (2) years of direct experience.
If an
Associate's degree: Six (6) years of direct experience.
If a High
School diploma or GED: Ten (10) years of direct experience.
Knowledge, Skills, and
Abilities Requirements:
Excellent
analytical and communication skills. Ability to work well in a team
environment. Demonstrated ability to successfully manage multiple tasks
simultaneously. Highly responsive to internal customers.
','United States-North Carolina-Morrisville','8000-71210-IT Analytics','','Full-time','Full-time','40','40','Day Job','HCS APPLICATION SYSTEMS ANALYST - RESEARCH - IT ANALYTICS
Company info
UNC Health Care System.
Website : https://www.unchealthcare.org