Telecom Engineer - New Orleans LA

Profile

Louisiana, United States of America

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

April 17, 2021

Business unit:

Upstream

Experience Level:

Experienced Professionals

Job Description:

What’s the role?

The Telecoms Engineer will provide support for Gulf of Mexico's Cisco Telecoms infrastructure.You will work in conjunction with the Americas Telecom OLM and Gulf of Mexico (GoM) Field Telecoms Lead and provide services as listed below:

Support Network and Telecoms operations in the GoM

Support all non-legacy and legacy telecoms systems in managed facilities, in line with applicable OLA/SLAs - should have working experience with all or most of key systems like Avaya PBX, Cisco Call Manager, UHF/VHF systems (Motorola), DC power systems (SAFT/AEG), Crude loading/ESD systems (Motorola), Aviation communications systems, Aviation lighting systems, CATV/Entertainment Systems, Redline radios, Cambium radios, microwave, LTE etc.

Ensure right security accesses are provided to assigned telecoms facilities

Support corrective & preventative maintenance jobs at managed telecoms facilities are carried out within specified OLA, based on incident/fault reports/logs; ensure resolution within OLA (and SLA with vendor, as appropriate) • Plan PM schedule wrt SEPCO telecoms assets; support scheduled preventive maintenance plans are carried out on time in all assigned facilities; support compliance to planned schedule; ensure close-out in SAP without MIE compliance issues

Effect configuration management; manage IP Subnets, manage inventory of telecoms assets (ensure all telecoms assets are registered); ensure asset disposal processes are followed (as appropriate)

Manage integrity of assets; ensure governance processes and physical state of systems in managed telecoms facilities are in top conditions; document visit details and identified issues; recommend solutions to identified problems and ensure timely close-out of action items • Ensure thorough Run and Maintain support for ALL telecoms assets in the Gulf of Mexico. • Landscape Management (Cisco networks):

Must demonstrate mastery, and hands-on skill at configuration/support operation of Cisco network systems.

Must demonstrate mastery, and hands-on skill at operation of SolarWinds NMS systems

Must be able to independently evaluate key business/commercial problems and to initiate and carry through on technical solutions that others did not see

Must successfully interact with experts from other disciplines

Requirement to stay aware of who the key players are, what is happening in the business and, in particular, what the key business problems are

The successful candidate must stay current in a vast array of Telecom technologies. They must be aware of what is happening within Shell, in industry, in IT and in other related fields

They must strive for business continuity and enhanced productivity for end users in the business

A key part of the job is to deliver user support & consultancy and see that improved & new business tools are effectively adopted. This will involve frequent user contacts, demonstrations, preparing and consulting

Responsible for identifying new features for IT Telecoms that give Shell Telecom users an advantage over their competition.

What we need from you

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.

Minimum (10) years or more of professional IT/Telecoms Network Engineering & Network Administration experience with at least five (5) years supporting Fiber Based Telecom Infrastructure in the Gulf of Mexico.

Bachelor's Degree preferred. • Network Engineering Certifications required;

Must have Cisco Certified Network Professional (CCNP),

Cisco Certified Internetwork Expert - Written Certification (CCIE) or 15 years transport network experience and willingness to attain Cisco Network Professional certification.

Oil & Gas industry experience is a must

Must have strong knowledge of Upstream Operations

Must have strong knowledge of budgeting - planning, control and execution processes

Must have knowledge of Health Safety Security Environment (HSSE) processes.

Must be able to provide leadership in IT related HSSE.

Must have knowledge in Business Continuity and Disaster Recovery Planning, Processes and Operations.

Good team player - able to work effectively with colleagues, internal and external customers in a virtual manner.

Must be available to work off-hours, nights, weekends and holidays as required.

Analyze network performance and perform network planning

Analyze customer needs and generate technical requirements, using your expertise in Cisco routing and switching, troubleshooting and configuration of MPLS, HSRP, BGP, OSPF, VPN and QOS

Identify technical problems and debug hardware and software related to Cisco carrier-class routing platforms

Provide network problem resolution and root-cause analysis • Server Administration (Windows, Linux and Unix) • Server side scripting (PERL, PHP, PowerShell, Python, Bash, XML).

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals. As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business. Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

Company info

Shell .
Website : https://www.shell.com