Senior MuleSoft C4E Program/Operations Engineer-Remote / Virtual

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Job Information

Humana

Senior MuleSoft C4E Program/Operations Engineer-Remote / Virtual

in

San Juan

Puerto Rico

Description

This role is responsible for the MuleSoft Center for Enablement (C4E) operations, tracking key metrics, stakeholder communications and training planning, coordination and facilitation.

The Senior Cloud Solutions Engineer Supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. The Senior Cloud Solutions Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Cloud Solutions Engineer Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions. Collaborates with product managers and engineers to develop specifications for new cloud based products/services, applications and solutions. Drives the roll-out of cloud management platforms, evaluates its performance and implements enhancements. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Responsibilities:

API program operations, KPIs and metrics

Stakeholders communication & reporting

Training planning, coordination and facilitation

Establish communication templates & mediums

Capture questions, feedback, asset requests from mission area teams

Work with the C4E lead to help with the federated C4E structure and setup, C4E program operating model and Governance, C4E program decisions / approvals / financials, C4E staffing / consulting team setup, C4E staffing funding model w/ mission areas, project intake process, etc

Collaborate with the API and Domain Architects to promote the C4E vision, processes, best practices, guidelines and technical assets.

Feedback Loop to collaborate and improve process / assets

Self-serve asset consumption and contribution process mobilization

Platform new features releases / roadmap communications

Promote API practice and culture: announcements, BrownBags, API events, hackathons

API marketing for high value reusable APIs

Platform licenses capacity planning, sizing and renewals

Required Qualifications

Bachelor's Degree in Computer Science or related field

5 or more years of experience designing, developing, and testing of software applications and/or infrastructure

Must be passionate about contributing to an organization focused on continuously improving consumer experiences​​

Preferred Qualifications

Master's Degree in a Technical Field

PMP or PMI certification

MuleSoft certifications, ideally MuleSoft certified platform architect

Experience working with GCP, Azure, Kubernetes, Maven or similar technologies

Additional Information

This is a great opportunity to work with teams across the enterprise and be a part of the team that is driving Humana's api strategy using MuleSoft.#LI-Remote#Cloud

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com