IT Business Analyst - Non-Fuel Retail

Profile

Texas, United States of America

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

April 27, 2022

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

Where you fit in

Our Projects and Technology (P&T) business exist to make the delivery of Shell’s strategy and the growth of our company possible. P&T works collaboratively and in an integrated way with its business partners, to deliver value for our customers, and for Shell.

Shell spans 160 markets, serve about 30 million people a day at 46,000 branded retail sites and work with more than 1 million business customers. We have been the No.1 global lubricants supplier for 14 consecutive years as evidenced in the Kline 2019 lubricants report. Our Trading and Supply business is key in optimising the different parts of Downstream.

What’s the role?

As IT Business Analyst, you will be responsible for identifying and defining the business needs of your clients and stakeholders and helping to determine solutions to meet business needs or resolve business problems. This work is typically within a specific business area. The role may be part of an IT project development environment or an individual contributor at the business interface.

Your further accountabilities include:

In this role, your accountabilities include:

Being an expert in working on Retail Site System Landscape, understanding of Point of Sales, Back-office system, Head-office system and functional domains like NFR, Site Operation and Payments/ Settlements etc. Familiarity working with CA site specific markets. Experience in PDI Enterprise Solutions, Petrosoft Back office systems would be preferred.

Participate in team effort to create new best practice material based on identified gaps. Serves as an SME for specific tools, techniques, or business areas.

Configure and document software and processes, using agreed standards and tools.

Interact with software suppliers, designers and developers to understand software limitations, deliver elements of system and database design, and ensure that business requirements and use cases are handled.

Create acceptance criteria and validate that solutions meet business needs through defining and coordinating testing.

Able to link technical solutions with business strategy when working with business partners. Has knowledge of how competitors are using IT solutions to gain competitive edge, applies that knowledge to projects. Leading stakeholder management activities. Creates opportunities to make the stakeholder feel valued and develop trust

Broad and extensive knowledge, often in own specialized field especially Retail Business, to provide interpretive, advisory or facilitating services for the use of others to achieve results. The job requires extensive knowledge of working on Retail Point Of Sale, Back Office Sale and Integrations.

Precisely capture business problems, value drivers, and functional/non-functional requirements, including health, safety, security, usability, data, and supportability considerations.

Translate business requirements into functionality and assess the risks, feasibility, opportunities, and business impacts of various solution options.

Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement.

Create clear documentation to communicate requirements and related information; keep updated to align with the solution over the project lifecycle.

Ensure traceability of requirements from business needs and requirements, through testing and scope changes, to final solution.

What we need from you?

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.

At least a Bachelor’s Degree in information technology or a related study.

At least 7 years relevant work experience.

Understanding of PDI Enterprise Solutions Back office system would be preferred.

Strong stakeholder management and requirements elicitation skillsets.

Expert in working on the Retail Site System Landscape, having good understanding of POS, BOS, HOS and functional domains like Non-Fuel Retail, Convenience Retail, Loyalty, Site Operation, Wet Stock Business, Payments/ Settlements and Fleets etc.

Familiarity working with US site specific markets and exposure to the retail business.

A good understanding of systems engineering concepts.

Agile/ Waterfall/ Hybrid Methodologies of Software Development and Delivery.

Expertise in specific BA techniques, tools or business areas. Proficient in the majority of the Retail Business Domains viz Site Systems (POS, BOS, HOS), Business Domain (NFR, Fleet, Loyalty, Fuel Pricing etc). Have an insight of Retail Site System specific landscape, platforms/ products.

Ability to take a systematic and analytical approach to problem solving and pay close attention to detail. Has a comprehensive knowledge of the technical specialism of IT Business Analysis.

Able to act as a focal point for a specialized area (technical or business); able to lead teams while managing multiple competing priorities. Has a comprehensive understanding of business process improvement, benefit and risk management.

Strong interpersonal skills, communication, presentational skills and stakeholder engagement.

An Understanding of PDI Enterprise Solutions Back office system would be preferred

COMPANY DESCRIPTION

Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In the US, we have operated for over a century and are a major oil and gas producer onshore and in the Gulf of Mexico, a recognized innovator in exploration and production technology, and a leading manufacturer and marketer of fuels, natural gas and petrochemicals. We deliver energy responsibly; operate safely with respect to our neighbours and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally. People who are passionate about exploring new frontiers. Innovators and pioneers. People with the drive to help shape our future. Because remarkable people achieve remarkable things.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

Company info

Shell .
Website : https://www.shell.com