Company name
Comcast
Location
Washington, DC, United States
Employment Type
Full-Time
Industry
It
Posted on
Dec 23, 2022
Profile
Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).
Job Summary
In this role, you will play a key part in our federal account's post-sale success of our cybersecurity product by acting as a trusted technical advisor and expert in product usage to support the integration of our data into existing cyber defense workflows. You will be empowered to lead the customer to accelerate time to value and demonstrate success to the customer and Comcast stakeholders. Has in-depth experience, knowledge and a strong technical hands-on skill set with strong communication skills in customer and internal environments; prior federal experience is a plus. Usually determines own work priorities. Acts as resource for colleagues with less experience.
Job Description
Core Responsibilities
Designs an in-depth architecture focusing on core security services at the host and network layers. Includes baseline secure configurations in addition to applicable authentication, authorization, logging, audit, encryption and monitoring components.
Oversees operation of security tools, processes and policies to defend, detect and respond to threats. Drives complex deployments and product usage within large organizations to realize value.
Provides tier 1 and tier 2 technical vendor escalation support. Provides customer training including on-site visits.
Analyzes, develops and implements enterprise technology and systems architecture framework and standards that are used as a basis for consolidating and standardizing IT throughout the Company and on behalf of enterprise customers.
Develops a unifying infrastructure architecture framework that will facilitate the implementation of Information Security policy and standards.
Identifies information security architecture gaps. Recommends architecture changes, enhancements, or other mitigating controls using a risk-based approach.
Plans security assessments on systems, platforms and architecture. Keeps current on best practices/industry standards.
Integrates security processes and architectures to address information security issues and concerns. Participates in security architecture review and exceptions process.
Documents and keeps current all information security issues, control gates and the security review processes in place.
Performs risk analysis of tested and evaluated networks and systems.
Remote with possibility for travel 50%-75% for first 3 months depending on customer demands, averaging 25% afterwards.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Additional Required Skills and Experience:
7 Years of experience working directly with cybersecurity products
Ability to diagnose and troubleshoot technical issues
Excellent problem-solving and communication skills, especially in a customer-facing environment.
Hands-on experience with Linux and TCP/IP network environments
Demonstrate understanding of cybersecurity defense best practices
DoD and/or IC security clearance
Additional Desired Skills and Experience:
Experience with cybersecurity alert triage or incident response
Deep understanding of SIEM, IDS/IPS, Firewalls, log ingestion, streaming platforms (egApache Kafka), and other industry tools
Programming experience inPython, Java, Go, or similar
Certifications achieving DoD 8570 IAT/IAM Level II
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.
Company info
Comcast
Website : http://corporate.comcast.com