US IT Analyst - Technology Support

Profile

Aon is looking for an IT Analyst. Responsibilities for this role will include, but are not limited to the following:Work with Office 365 Platform Lead and the Global Service Owner for Office Desktop Applications to define, establish and enforce governance policies for Office Desktop Applications.As part of a team, drive timely semi-annual Office upgrades globally on workstations and servers.Serve as a Microsoft Office Desktop Applications expert for the company, providing expertise with operations, maintenance, and upgrades Monitor Service Now for tickets assigned to the Office Upgrade support queue and process based on priority.Effectively communicate with all levels of staff, including colleagues, leadership and vendors/partners.Communicate with server / infrastructure administrators as well as developers and non-technical business colleagues about the above technologiesTroubleshoot Office installations Required Experience:Experience supporting colleagues and their workstationsQuick learner, strong inter-personal and communication skills, ability to build a rapport with all stakeholders involved and to cope with pressure in fast-paced, time-sensitive environment.3 years of IT experience using Microsoft technologies, including Microsoft Office Very strong ability to analyze and understand business requirements and work as a team to design and implement business processesExperience in data management and data visualization Preferred Experience:CCNA, CompTIA, and Microsoft certifications a plusEducation: Degree in computer information management or equivalent years of industry experience. We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.  Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.  They make a difference, work with the best, own their potential, and value one another.  This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.  About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction records in accordance with the local Fair Chance ordinances. You will be notified during the hiring process which checks are required by the position. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.  Aon is committed to a diverse workforce and is an affirmative action employer. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 2503498,qualifications:UNAVAILABLE,responsibilities:Aon is looking for an IT Analyst. Responsibilities for this role will include, but are not limited to the following:Work with Office 365 Platform Lead and the Global Service Owner for Office Desktop Applications to define, establish and enforce governance policies for Office Desktop Applications.As part of a team, drive timely semi-annual Office upgrades globally on workstations and servers.Serve as a Microsoft Office Desktop Applications expert for the company, providing expertise with operations, maintenance, and upgrades Monitor Service Now for tickets assigned to the Office Upgrade support queue and process based on priority.Effectively communicate with all levels of staff, including colleagues, leadership and vendors/partners.Communicate with server / infrastructure administrators as well as developers and non-technical business colleagues about the above technologiesTroubleshoot Office installations Required Experience:Experience supporting colleagues and their workstationsQuick learner, strong inter-personal and communication skills, ability to build a rapport with all stakeholders involved and to cope with pressure in fast-paced, time-sensitive environment.3 years of IT experience using Microsoft technologies, including Microsoft Office Very strong ability to analyze and understand business requirements and work as a team to design and implement business processesExperience in data management and data visualization Preferred Experience:CCNA, CompTIA, and Microsoft certifications a plusEducation: Degree in computer information management or equivalent years of industry experience. We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.  Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.  They make a difference, work with the best, own their potential, and value one another.  This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.  About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction records in accordance with the local Fair Chance ordinances. You will be notified during the hiring process which checks are required by the position. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.  Aon is committed to a diverse workforce and is an affirmative action employer. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2022-03-15T00:42:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2023-03-15T00:43:21.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:https://jobs.aon.com,logo:https://assets.jibecdn.com/prod/aon/0.0.43/assets/brands/https://aon.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1134557&hashed=154379},jobLocation:{@type:Place,address:{@type:PostalAddress,addressLocality:Irvine,addressRegion:California,streetAddress:17875 Von Karmon,postalCode:92614,addressCountry:United States}}}

Company info

Aon PLC.
Website : http://www.aon.com