Sr. Telecoms Engineer GOM

Profile

Louisiana, United States of America

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

April 26, 2022

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

What is the role?

The Senior Telecoms Engineer will provide support for Gulf of Mexico's Cisco Telecoms infrastructure. The person will work in conjunction with the Americas Telecom OLM and Gulf of Mexico (GoM) Field

Telecoms Lead and provide services as listed below:

Support Network and Telecoms operations in the GoM:

Support all non-legacy and legacy telecoms systems in managed facilities, in line with applicable OLA/SLAs - should have working experience with all or most of key systems like Avaya PBX, Cisco Call Manager, UHF/VHF systems (Motorola), DC power systems (SAFT/AEG), Crude loading/ESD systems (Motorola), Aviation communications systems, Aviation lighting systems, CATV/Entertainment Systems, Redline radios, Cambium radios, microwave, LTE etc.

Ensure right security accesses are provided to assigned telecoms facilities

Support corrective & preventative maintenance jobs at managed telecoms facilities are carried out within specified OLA, based on incident/fault reports/logs; ensure resolution within OLA (and SLA with vendor, as appropriate) • Plan PM schedule wrt SEPCO telecoms assets; support scheduled preventive maintenance plans are carried out on time in all assigned facilities; support compliance to planned schedule; ensure close-out in SAP without MIE compliance issues

Effect configuration management: manage IP Subnets, manage inventory of telecoms assets (ensure all telecoms assets are registered); ensure asset disposal processes are followed (as appropriate)

Manage integrity of assets; ensure governance processes and physical state of systems in managed telecoms facilities are in top conditions; document visit details and identified issues; recommend solutions to identified problems and ensure timely close-out of action items • Ensure thorough Run and Maintain support for ALL telecoms assets in the Gulf of Mexico. • Landscape Management (Cisco networks):

Must demonstrate mastery, and hands-on skill at configuration/support operation of Cisco network systems.

Must demonstrate mastery, and hands-on skill at operation of SolarWinds NMS systems

Must be able to independently evaluate key business/commercial problems and to initiate and carry through on technical solutions that others did not see

Must successfully interact with experts from other disciplines

Requirement to stay aware of who the key players are, what is happening in the business and what the key business problems are

The successful candidate must stay current in a vast array of Telecom technologies. They must be aware of what is happening within Shell, in industry, in IT and in other related fields

They must strive for business continuity and enhanced productivity for end users in the business

A key part of the job is to deliver user support & consultancy and see that improved & new business tools are effectively adopted. This will involve frequent user contacts, demonstrations, preparing and consulting

Responsible for identifying new features for IT Telecoms that give Shell Telecom users an advantage over their competition.

Key components of the role include:

The Senior Telecoms Engineer will sit beside and work closely with the Gulf of Mexico Field Telecoms Lead at One Shell Square in New Orleans

Manage Fiber, Microwave (Motorola, Cambium, Redline, Cisco, Alcatel-Lucent), VSAT and LTE networks that connect approximately 20 Deep Water Gulf of Mexico Sites

Manage all Cisco Switches, routers, firewalls (SonicWall, Checkpoint, FortiGate), phones/Call Manager and access points associated with the retained telecoms landscape in the Gulf of Mexico

Design, Implement and Maintain Routing and switching (Cisco and Nokia)

Border Routing and ISP Connectivity

Support telecoms systems (and availability) in up to 20 SEPCO offshore sites.

Design, Implement and Maintain Voice over IP Systems (Cisco, PBX, Asterisk, Avaya)

Design, Implement and Maintain Wireless networks (Cisco LWAPP and autonomous)

What we need from you

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.

Ten (10) years or more of professional IT/Telecoms Network Engineering & Network Administration experience with at least five (5) years supporting Fiber Based Telecom Infrastructure in the Gulf of Mexico.

Bachelor's Degree preferred. • Network Engineering Certifications required.

Must have Cisco Certified Network Professional (CCNP),

Cisco Certified Internetwork Expert - Written Certification (CCIE ) or 15 years transport network experience and willingness to attain Cisco Network Professional certification.

Oil & Gas industry experience is a must

Must have strong knowledge of Upstream Operations

Must have strong knowledge of budgeting - planning, control, and execution processes

Must have knowledge of Health Safety Security Environment (HSSE) processes.

Must be able to provide leadership in IT related HSSE.

Must have knowledge in Business Continuity and Disaster Recovery Planning, Processes and Operations.

Good team player - able to work effectively with colleagues, internal and external customers in a virtual manner.

Must be available to work off-hours, nights, weekends, and holidays as required.

Analyze network performance and perform network planning

Analyze customer needs and generate technical requirements, using your expertise in Cisco routing and switching, troubleshooting and configuration of MPLS, HSRP, BGP, OSPF, VPN and QOS

Identify technical problems and debug hardware and software related to Cisco carrier-class routing platforms

Provide network problem resolution and root-cause analysis • Server Administration (Windows, Linux and Unix)

Server-side scripting (PERL, PHP, PowerShell, Python, Bash, Cambium Radio, Nokia, XML).

Company description

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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Company info

Shell .
Website : https://www.shell.com