Company name
Mvp Consulting Plus, Inc.
Location
Columbia, SC, United States
Employment Type
Contract
Industry
Consulting, Healthcare, It
Posted on
May 16, 2023
Profile
SC-10824-1
Daily tasks will include: Perform day-to-day configuration and support of the on-premises Jira and Confluence instances and installed add-ons
Monitor and respond to incoming requests for configuration and assistance from users
Provide subject matter expertise and support to teams using other Atlassian tools, to include BitBucket, Bamboo, and FishEye
Ensure upgrades and updates to the Atlassian tools and add-ons are tested and implemented timely
Develop, document, and follow standard processes, procedures, runbooks, etc. for operating the Atlassian tools, including change and incident management
Identity opportunities to streamline and standardize the configuration of the tools; eliminate extraneous configurations; and maintain optimal performance
Product installation and maintenance
Regular version upgrades, following the agency's change management processes
Monitoring and incident response/communications
End-user support and training, as needed
Subject matter expertise for Atlassian tools and plug-ins
Maintaining an awareness of the agency's license agreements with Atlassian and notifying management of upcoming expiration/renewals
Installing and configuring plug-ins/extensions
Configuring the tools based on team needs
Building and providing dashboards and reports
Identifying opportunities for integration with other tools in use and performing that integration (notifications to Microsoft Teams or Slack, integration with Outlook, etc.)
IT Healthcare Consultant/Development Tool Administrator:
Required skills: 1 year experience on-premises Jira administration, configuration, usage, and maintenance in a Linux environment
1 year experience on-premises Confluence administration, configuration, usage, and maintenance in a Linux environment
Linux command-line/terminal
Familiarity with additional Atlassian tools: Bamboo, FishEye, BitBucket
Experience implementing Jira and Confluence upgrades
Jira reporting and dashboards
Knowledge of Atlassian product licensing methodology
Ability to clearly and effectively communicate with stakeholders with varying technical knowledge
Ability to clearly and regularly communicate task/project status
Experience documenting processes and procedures, runbooks, etc.
Experience configuring products based on a business requirements document
Experience with application monitoring and alerting
Experience interacting with enterprise change management processes, including presentation to a Change Approval Board
Ability to self-prioritize tasks and projects based on understanding of user needs and impacts to teams
Required education: Bachelor's degree in a related field. Equivalent (4 years) related experience may be substituted for the bachelor's degree.
Toll Free:
855-818-5109
Local:
518-218-1700
Map
& visit our office
Corporate - Albany NY
435 New Karner Rd, Ste 202
Albany NY 12205
Chicago
63E Lake Street, Ste 201
Chicago, IL 60601
Florida
17258 SE 121st Ave
Summerfield, FL 34491
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Company info
Mvp Consulting Plus, Inc.