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Job Details

Lead Technology Leader - SRE

Company name
Humana Inc.

Location
Chicago, IL, United States

Employment Type
Full-Time

Industry
It

Posted on
May 19, 2023

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Profile

Description

The Lead Technology Leadership Professional in the Site Reliability Engineering organization works with multiple IT development, production support, platforms, and infrastructure teams to ensure the design, performance, and continuous improvement of many products. This role requires an independent and highly accountable and skilled individual making complex design decisions and working across multiple IT and business areas to steward many product and support roadmaps for critical business use.

Responsibilities

Carries out technical planning, architecture oversight, and promotion of required support requirements across multiple IT teams, external strategic vendors, and a broad group of user stakeholder groups.

Manage requirements for platform growth and maintenance.

Partner with multiple development areas to advance modernization and cloud transformation efforts.

Experience with influencing technical direction across multiple, large-scale implementations

Encourage continuous process improvement and develop a team dedicated to 24-hour support and upkeep for on-prem and cloud products.

Evaluates the integration and interoperability of platforms and service to guarantee a unified architecture across dependent areas.

Advises partners advice on important issues so they may establish functional strategies (typically segment-specific).

Independent judgment requiring the analysis of variable factors and choosing the best course of action. Judgment is exercised on complex issues regarding job duties and related tasks.

Think strategically about business, product, and technical challenges in an enterprise environment.

Consult for optimal design of database environments, analyzing complex distributed production deployments, and making recommendations to optimize performance.

Provide expertise across the cloud-stack, both to other team members, to our broad digital knowledge repository.

Provide thoughtful recommendations for improvements, both for manual processes and opportunities for automation.

Required Qualifications

8 years of experience in an Information Technology environment

2 years of experience in an application development or support area

2 years of experience managing numerous projects and/or teams while overseeing large-scale, highly visible programs, possess a thorough knowledge of processes, technology, communications, and operations.

2 years of work experience within Oracle or Azure Cloud.

Oracle or Azure cloud certification.

Experience with leading calls (engaging in relevant conversation and steering output) as well as leading team members where and when needed.

Provide thoughtful recommendations for improvements, both for manual processes and opportunities for automation.

Preferred Qualifications

Bachelor's degree in computer science, information technology, engineering, or a related field

Additional Information

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

Work-Life Balance

Generous PTO package

Health benefits effective day 1

Annual Incentive Plan

401K - Company match

Well-being program

Paid Volunteer Time Off

Student Loan Refinancing

If you share our passion for helping people, we likely have the right place for you at Humana!

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

o At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.

o Wireless, Wired Cable or DSL connection is suggested.

o Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)

o Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

o Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Interview Format :

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first-round interview, you will receive an email/text correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to the next round of interviews.

Social Security Task

Alert : Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information to the application at Humana's secure website.

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.

After applying, we encourage you to join our Talent Network as well, so you can stay informed and up to date on what's happening around our organization in the changing world of healthcare.

* This role will work EST

** Travel may be up to 10% as needed

**This is a remote position.

#LI-Remote

#LI-CB2

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com

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