Systems Architect COTS L3 Technical support IIS Tomcat WebLogic WireShark Process Monitor

Profile

HBITS-04-12764

Duties include but not limited to the following: Architect technology solutions/systems that meet or exceed Agency business requirements aligning with NYS ITS Technical and Security Service standards and strategies.

Troubleshoot and resolve OS configuration, Stealth COI's, storage and networking of Agency Commercial off the - shelf (COTS) business applications.

Work with COTS Vendors and Agency business areas for COTS installation, configuration and testing.

Troubleshoot and resolve issues with Commercial off the - shelf business software (COTS) including performance tuning, log analysis and security.

Review the systems architecture currently in place and provide detailed specifications for proposed solutions and recommendation of appropriate solutions, upgrades, replacements working with technical staff to recommend solutions to improve it.

Research solutions and collaborate with COTS External Vendors and Agency Business Areas for COTS Application implementation including installation, configuration and testing.

Recommend and implement system enhancements that will improve the performance and reliability of the systems.

Provide mentoring and guidance to other Transportation Portfolio Architecture team members;

Provide L3 Technical support for an enterprise-level distributed MS Windows server environment including Stealth COIs and storage and networking of Agency/business COTS business applications.

Analyze implemented systems and identify problems, evaluate data and defined problems, document data on COTS including performance tuning, log analysis and security

Script repetitive management tasks such as application data processing, workstation and server maintenance using PowerShell; and, Active Directory maintenance and modification.

Use a ticketing system to track and manage incidents, service requests, problems, changes, and release/deployment.

Systems Architect

Defines the architecture of a computerized system (i.e., a system composed of software and hardware) in order to fulfill certain requirement, including a breakdown of the system into components, the component interactions and interfaces (including with the environment, especially the user), and the technologies and resources to be used in the design.

Expert 84 months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field. 84 months experience working with agencies/business areas to understand business requirements to translate to technical and security infrastructure requirements resulting in architecture design documentation covering data flows; interfaces with other systems; authentication; etc.

84 months experience as a Windows Server Administrator to perform Commercial Off the Shelf (COTS) business application installation, configuration, troubleshooting (with or without Vendor), including L3 Technical support of such solutions on Windows 2008/2012/2016/2019 platforms, IIS, Tomcat, WebLogic, Certificate Services, and Authentication using Active Directory, SSO with SAML v2.0, and OpenID Connect.

84 months experience performing L3 Analytical and Technical support of COTS / business application interfaces & system interconnects (Networks, Stealth firewall software, F5 and Load Balancing) implemented on converged/mixed environments including Microsoft Windows Server platform to diagnose and resolve connectivity issues.

84 months performing L3 Analytical and Technical support of COTS / business applications using tools like WireShark, Process Monitor, Netstat, Ping, Traceroute, TelNet, etc.

60 months experience performing Analytical and Technical support of COTS / business applications using tools like Splunk for log analysis, system monitoring, and system performance tuning

24 months experience in scripting knowledge on PowerShell, WMI and other scripting languages to automate and administer application maintenance

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Mvp Consulting Plus, Inc.