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Job Details

Engineering Manager - Developer Experience

Location
San Francisco, CA, United States

Posted on
Jun 21, 2021

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Profile

Because you belong at Twilio.
The Who, What, Why and Where
Twilio is growing rapidly and looking for a versatile Software Engineering Manager with a product oriented attitude to join us. You’re excited about the possibilities of Serverless computing, and by the idea of making it easier for developers to build and deploy their ideas on Twilio.
Who?
The manager of the Developer Experience Runtime team will be a dynamic and inspiring engineering leader with an enthusiasm for delivering world-class solutions through management, mentorship, and influential leadership. Your team will take a key role in imagining and delivering Serverless experiences.
You will grow and lead talented engineers with backgrounds in full stack software development, quality engineering, and production operations.
You are a firm believer in the benefits of working through Agile methodologies delivering small incremental customer value frequently.
You deliver top quality services with high reliability and operability by defining standards, holding your team accountable to them, and leveraging automation throughout the delivery lifecycle.
You believe in participative leadership and prioritize your responsibilities to hire great people, mentor through candid, caring, and timely feedback, and lead the teams to consistently deliver; you are also able to dig in and support your teams to solve hard technical problems and provide technical guidance as we scale.
You are an influencer and drive collaboration across the company, and you ensure the departmental strategy is set around supporting the needs of our customers.
Twilio is looking for a leader who lives
the Twilio Magic
and has a demonstrated track record of leading engineering teams. They also have:
7 years of relevant experience
2 years of engineering management experience
Track record in building and sustaining high-performance teams
Experience building and evolving developer-centric applications
Success at participating in cross-functional teams; naturally collaborative but decisive when needed
Experience working in a distributed working environment
What?
As a Runtime Engineering Manager we expect you will:
Be an Owner: Manage and lead a cross-functional team focused on serverless products.
Ruthlessly Prioritize: Collaborate with Product Management and the engineering teams to define roadmaps and priorities.
Be Bold: Lead your teams through thoughtful design, development, testing, code reviews, and operations.
Empower Others: Manage employee career development by providing coaching and mentoring to junior engineers while guiding senior contributors to maximize their potential. Provide continuous performance feedback, collaborate with employees on their objectives and provide a clear path for progression through personal development plans.
Wear the Customer’s Shoes: Drive quality, predictability, and velocity on your teams with an approach focusing on continuous improvement.
Why?
Twilio believes in the power of Platforms to create leverage and empower developers. Our internal platforms enable our own small teams of developers to stand on the shoulders of giants, enabling them to focus on making world-class services that delight our customers.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.
Where?
Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.
About Us
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
An overview of Twilio’s benefits offered is listed below:
Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:
Healthcare Insurance and Leave
Prescription Drug
Dental
Vision
Flexible Spending and Health Savings Accounts
Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one
Financial Benefits
Short and Long Term Disability Insurance
Life and Accidental Death & Dismemberment Insurance
401(k) Retirement Savings Plan with a match
Reimbursement Programs & Stipends
$65 per month work-from-home stipend
Up to $50 per month for wellness expenses and activities
Up to $30 per month to use towards books/eBooks

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