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IT Systems Analyst

Location
Bothell, WA, United States

Posted on
Sep 02, 2022

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Bothell, Washington | Program, Project & Product Leadership
Job ID: 120853
Listed on 9/2/2022
Job Summary:
The IT Systems Analyst is a key member of the IT Business Solutions team and is responsible for deploying, configuring, implementing validated technology systems. In this role, you will act as subject matter expert where appropriate and provide ongoing process and enhancement support post implementation for the company's associated Clinical and Regulatory Systems.
Duties:
Facilitate implementation and ongoing support of validated IT applications, including on-prem server-based applications, laboratory systems, and SaaS solutions
Design and implement cloud-based integrations
Taking complex client and technical concepts and articulating them to audiences of varying perception levels
Drive the implementation of the technical strategy from architectural authority
Set up architecture and design documentation for solutions in their area
Provide technical leadership to a team delivering software solutions & release deployments
Complete upgrades and enhancements to existing applications
Requisition application servers and assist in application installation
Participate in GxP validation/qualification of systems including writing, reviewing, and executing validation protocols
Create user documentation and train personnel on applications /reports /solutions, as required
Author and refine system support processes, flow diagrams, configurations, and interdependencies
Develop effective working relationships with our internal customers and vendors during project meetings, on-site visits, and conference calls
Act as the customers trusted advisor to ensure that the custom Technical is configured in such a way that it meets the customer's goals and offers the full benefits of Veeva’s Clinical or Regulatory application
Manage the application integrations across Vault Clinical & Regulatory Suite Additional responsibilities for Sr. System Analyst
Ability to articulate integration design patterns
Experience with GxP regulations and software validation process
Notify project management of project risks and develop contingency plans, as necessary
Ensure customer success from beginning to end of the project life cycle
Desired Skills/Experience:
3 years’ experience with master’s degree (5 for Sr. System Analyst) OR 5 years of experience with bachelor’s degree (8 for Sr. System Analyst) in Business, Computer Science, Engineering or related discipline, or equivalent work experience
Experience supporting a Veeva Vault system, specifically, Veeva Clinical & Regulatory suite
Certifications in Veeva Vault
Familiarity with GxP and ICH regulations
Ability to understand the end to end strategies
Extremely strong attention to detail
Strong communication skills
Familiarity with biotech/pharma business processes and applications
Experience working at an enterprise level pharma/biotech organization
Experience in supporting and implementing large scale IT solutions - large scale project experience
Experience building solutions and interfaces in cloud, SaaS applications using REST APIs
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