Information Technology Support Specialist

Profile

Information Technology Support Specialist

(Full Time 1st shift)

Location:

Milwaukee, WI (corporate headquarters) (53224)

Horizon Home Care & Hospice is seeking an experienced IT Specialist (Service Delivery / System Support Technician)

to join our growing IT family. As an IT Specialist you will:

Be the face and voice of IT, providing exceptional customer service, communication, via phone, ticketing system and walk-up (face-to-face) for day-to-day support and requests.

Plan, document, and execute projects, tasks and other assigned work; including system administration for platforms within Horizon’s technology portfolio.

Function as an escalation point for internal customers and team members.

Act as a liaison with trusted partners to design and facilitate solutions.

Assist with technical design, system administration and process improvement, including maintaining and updating Agency technologies and documentation.

Understand regulations, ensure the security and privacy of information, work to implement standards and function with integrity as part of fast-paced team.

Horizon Offers Our IT Staff

Competitive Pay, plus compensation for on-call hours

Comprehensive Benefit Package that includes Health, Dental, Vision Insurance

Retirement Savings Plan, including an Employer Match

Career development & advancement, Tuition Reimbursement

Paid Time Off, Wellness Program and More!

Honored to be recognized as a 8-time Top Workplace!

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Company info

Horizon Home Care & Hospice, Inc.
Website : http://www.horizonhomecareandhospice.com/