Part Time Assistant Computer Systems Administrator

Profile

The Federal Defenders of Idaho are accepting applications for a part time Assistant Computer Systems Administrator (ACSA). The Federal Defender Services of Idaho operates under authority of the Criminal Justice Act, 18 U.S.C. § 3006A, to provide defense services in federal criminal cases and related matters to individuals unable to afford counsel. This is a mid-level core-management position that offers responsibility, independence, teamwork, and generous federal benefits.

JOB SUMMARY: The Part Time Assistant Computer Systems Administrator (ACSA) will be the primary contact for computer and mobile forensics questions within the office. The ACSA will also assist all aspects of the office network including all devices for a staff of approximately 35 people. Work with the Computers Systems Administrator (CSA) to ensure the integrity and safety of office data is a network security responsibility which currently includes system and data backup, firewall administration, general disaster recovery, and antivirus software management (SEP). Network documentation must be kept current and should include detailed diagrams of the network topology and all significant devices such as routers, switches, VLANs, servers, storage and backup systems, and Wi-Fi access points.

JOB DUTIES: Provide computer and mobile forensic services and advice for attorney and staff. Provide technical support and training for end-users on all devices including Windows desktops, laptops, iPhones, Android phones, iPads etc. Take part in periodic maintenance and changes to desktops, laptops, servers, storage, and printers. Support and maintain printers and scanners. Help end users with video conference equipment setup and connections. Must be able to support MS Office 2019/O365, Adobe Acrobat DC, and a variety of other desktop applications. Desktop and laptop deployment. Enterprise anti-virus and anti-malware support and maintenance (Symantec Endpoint Management and Trend Micro) Back-up and recovery monitoring and maintenance. Asset and inventory tracking, auditing, and control. MDM management for laptops and phones. The Assistant Computer Systems Administrator (ACSA) provides assistance to the Computer Systems Administrator (CSA) and receives technical guidance from the CSA. Participate in maintenance of all networked hardware and software. Maintain user accounts from creation through deletion in an Active Directory environment. Active Directory and Group Policy administration. Assist with enterprise level firewall configuration, maintenance, and monitoring. Participate in NAS/SAN configuration and maintenance. Participate in planning, coordinating, and completing IT infrastructure projects. Assist with maintenance, monitoring and configuration of all networking devices, including layer 3 switches, WAN connections, VPN, and Wi-Fi. Centralized hardware/firmware and patch management. Centralized software deployment. Scripting to better automate systems.

Participate in resource assessment and development. Disaster recovery planning. Configure and maintain NTFS permissions on SMB shares. Develop and maintain local technical and user documentation for all assigned systems. Develop, document, and maintain standard operation procedures for installed automation systems. Conduct audits and evaluations of automated systems and existing software applications to determine use, performance, response times, adequacy, quality, and available capacities. May participate in the financial and procurement process of the office as related to I.T. matters.

SPECIAL WORKING CONDITIONS: Some work outside normal working hours and on weekends is periodically required for operations and maintenance. Travel for trainings or conferences is required. Individual must also occasionally lift and/or move up to 50 pounds.

QUALIFICATIONS: To qualify for the ACSA position, a person must be a high school graduate or the equivalent and must have the requisite experience and have at least three years of general experience, which provided a working knowledge of automated systems, and two years of specialized experience and comprehensive knowledge of computer systems administration principles, practices, methods and techniques as well as experience as a systems administrator performing progressively responsible systems administrator duties.

Specialized knowledge and experience are required in the following areas:

• Computer and mobile forensics, especially with EnCase, AccesData, Magnet, Cellebrite, or X1 Social Discovery platforms

• Ability and desire to work well with a wide variety of end users with differing needs and experience;

• Certified Computer Examiner, Microsoft, CompTIA, Cisco, etc. certifications preferred;

• Ability to troubleshoot and resolve complex problems in networks, computer hardware and computer operating systems in a friendly and efficient manner;

• Strong organization skills, ability to work independently, multi-task effectively and to participate cooperatively as part of a criminal defense team as required;

• Direct experience with Network and Systems Administration within a Windows Server environment preferred;

• Experience with law-office IT and litigation-support tools such as Trial Director, Magnet AXIOM, Eclipse, and Case Map are desirable; and

• Ability to troubleshoot and resolve complex problems in networks, computer hardware and computer operating systems.

SELECTION CRITERIA: The selected applicant must have excellent oral and written communication skills; a general understanding of office confidentiality issues, such as attorney/client privilege; and the ability to exercise good judgment in a mature and diplomatic manner. Must work independently and have excellent customer service skills. Strong organization skills, ability to work independently, multi-task effectively and to participate cooperatively as part of a criminal defense team is required.

CONDITIONS OF EMPLOYMENT: The selected candidate will be subject to a comprehensive background check or investigation, including an F.B.I. name and fingerprint check, and subsequent favorable suitability determination for employment. Employees of the Federal Defender Services of Idaho are in the excepted service, are considered “at-will” employees, and are not covered by the Civil Service Reform Act. Employment will be provisional and contingent upon the satisfactory completion of the required investigation.

SALARY AND COMPENSATION: This part-time position offers up to 35 hours per week at an hourly rate of $20-$40 per hour, depending on qualifications. Wages are only payable by direct deposit. This position has the potential to evolve into a full time, salary and benefits position in the future.

TO APPLY: If you truly enjoy technology, embrace challenges, and want to be part of a dedicated, resourceful, and committed criminal defense team, please e-mail a letter of interest, resume, and three references in one combined pdf document to IDX_Administration@fd.org.

Only candidates in consideration for this position will be contacted. Please no telephone inquiries.

The Federal Defender Services of Idaho is an Equal Opportunity Employer. All applicants, regardless of race, ethnicity, national origin, gender identity, sexual orientation, religion, disability, or age, are encouraged to apply.

Company info

Federal Defender Services of Idaho, Inc.