Communications Technician

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Communications Technician

Category:

Education

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Department:

Department of Public Safety

Locations:

Lancaster, PA

Posted:

Mar 28, 2023

Closes:

Open Until Filled

Type:

Full-time

Position ID:

160511

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About Franklin & Marshall College:

Franklin & Marshall College is a residential college dedicated to excellence in undergraduate liberal education. Its aims are to inspire in young people of high promise and diverse backgrounds a genuine and enduring love for learning, to teach them to read, write, and think critically, to instill in them the capacity for both independent and collaborative action, and to educate them to explore and understand the natural, social, and cultural worlds in which they live. In so doing, the College seeks to foster in its students' qualities of intellect, creativity, and character, that they may live fulfilling lives and contribute meaningfully to their occupations, their communities, and their world.

Job Description:

Franklin & Marshall College is recruiting for a full-time Communications Technician

Job Details:

Location

: F&M Campus - Lancaster, PA

Classification

: Full-time, Nonexempt

Schedule

: 6pm-6am M-F

Reports to

: Public Safety Police Sergeant

Department

: Public Safety

Compensation commensurate with experience

: $15.90 - 17.50

Job Description:

The Public Safety Communications Technician will serve as the initial point of contact for internal and external customers to the Department of Public Safety. Customers may be walk in or telephone contacts.

Essential Functions:

Responsible for dispatching police, fire, and EMS to the location of emergency incidents in a safe and efficient manner; monitoring alarms, closed circuit television, and emergency telephone systems; providing information to incoming contacts; and for maintaining information in the computer systems.

Serve as the initial point of contact for students, staff, and visitors to the college or the department and possess an extensive and diverse knowledge of the campus and its resources; Will be able to answer questions, provide information, and direct customers to the appropriate campus resource in a courteous and professional way.

Monitor alarm panels, CCTV systems and the campus emergency notification system. Conduct JNET, CLEAN, and NCIC checks when required and complete accurate written communications to include daily incident logs, dispatch logs, campus emergency notifications, and all other documents made available to both internal and external sources.

Maintain close contact with officers in the field to ensure their safety and facilitate the request for additional resources when needed at an emergency scene.

To learn more about the Department of Public Safety, please click HERE

Requirements:

High school diploma or GED

Entry Level Position, no prior work experience is required

APCO certificate is preferred

Intermediate level of proficiency using Google Suite and Microsoft Office is required

Ability and willingness to provide excellent service and to work in a collegial manner with students, faculty and staff, and other constituencies is essential.

Additional Information:

Offers of employment are contingent upon the successful completion of reference checks, a criminal background verification, and verification of credentials. The College will coordinate these verifications.

Franklin & Marshall College strongly encourages all employees to be fully vaccinated against the COVID-19 virus.

Full-time members of the Franklin & Marshall College professional staff receive competitive starting pay and a comprehensive benefits package that includes health coverage, dental, vision, generous retirement savings plan contributions, education benefits for employees, spouses and dependent children, and enjoy access to all College facilities including dining venues to suit all tastes, recreation and fitness facilities, and libraries, plus access to College performances, lectures, and events. To learn more about our Benefits, please visit our Benefits Page

Franklin & Marshall College is committed to having an inclusive campus community where all members are treated with dignity and respect. As an Equal Opportunity Employer, the College does not discriminate in its hiring or employment practices on the basis of gender/gender-identity, sex, race or ethnicity, color, national origin, religion, age, disability, veteran's status, genetic information, family or marital status, sexual orientation, or any other protected class.

Application Instructions:

All submitted materials must be submitted via this online process. We regret we are unable to accept applications or resumes submitted via mail, email, or fax. As you are submitting your application via this online process, please ensure that you provide an accurate email address. You will then receive an acknowledgment indicating that your application materials have been received. Individuals who need accommodations due to a disability in order to submit an application or attend an employment interview should contact Human Resources at (717) 358-3996.

If you experience difficulty submitting your resume or cover letter, please CLICK HERE

for assistance. If you have previously applied online to a position at Franklin & Marshall College and want to check on your submission or make changes, please CLICK HERE

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Company info

Franklin and Marshall College
Website : http://www.fandm.edu